Convergent Outsourcing Inc

Who is Convergent Outsourcing Inc? Is This A Scam?

Convergent Outsourcing Inc, also known as Convergent Collection Agency or ER Solutions, is a subsidiary of Convergent Resources Inc. Convergent Outsourcing is a collections agency based in Renton, Washington. The debt collection agency has been in business for over fifty years. Convergent acts as both a first party collector and third party collector. When acting as a first party collector, the agency employees will contact customers and represent themselves as though they are the company with which the customer has an account. For example, they will send letters to customers using the letterhead of the original business. When acting as a third party collector, the agency employees will identify themselves by their company name (Convergent Outsourcing). Though based in Washington, they deal with consumers throughout the United States.

Convergent Outsourcing has received many consumer complaints claiming Fair Debt Collection Practices Act (FDCPA) violations. Some consumer reviews have accused Convergent of making false statements or representations in pursuit of debt collection. Other examples of alleged violations include attempting to collect a debt not owed, threatening to contact an employer and sharing information improperly, and improper communication tactics.

Nonetheless, Convergent Outsourcing Inc is not a scam and they are in fact an authorized debt collection agency. Major health care and credit card companies, as well as businesses from many industries use Convergent as a debt collector. Convergent purchases packages of debt from these companies, and then tries to collect the debt from customers. If Convergent Outsourcing has contacted you, it is important that you learn your rights and how best to protect yourself before offering any response.

What Are Common Complaints Against Convergent Outsourcing Inc?

As of August 2018, the Consumer Financial Protection Bureau (CFPB) has received over 3,600 complaints related to the debt collection practices of Convergent Outsourcing. Examples of common complaints against Convergent include trying to collect a debt not owed and improper communication tactics.

The following two real-world examples of complaints against Convergent Outsourcing illustrate these types of alleged violations.

Consumer alleges Convergent Outsourcing Inc uses improper communication tactics
“Convergent Collection Agency sent me a letter saying I owe XXXX  I don’t have a XXXX account and never did. They say I lived XXXX XXXX XXXX I never did. They are harsh. I just had a XXXX and I’m recovering. I don’t understand why.”
Consumer alleges attempts to collect a debt not owed
“I have received a debt collection from Convergent on a time barred debt that has been written off by the original creditor.”

What Actions Can Convergent Outsourcing Legally Take Against Me? Can They Sue Me Or Garnish My Wages?

As a debt collector, Convergent Outsourcing Inc is not legally allowed to threaten to sue you, or threaten to garnish your wages. They are allowed to contact you via phone, text, or mail. However Convergent cannot call you at inappropriate times including before 8 a.m. and after 9 p.m.

Though they are not allowed to threaten lawsuit or wage garnishment, if you do not pay a valid debt owed to them, Convergent may legally sue you in a court. If they get a default judgement against you in court, the judgement will state the amount you owe and allow them to garnish your wages for that amount. If you owe a debt to Convergent Outsourcing and are concerned with the possibility that they might garnish your wages, it would be wise to speak to an attorney before it gets to this point. Our attorneys have assisted countless consumers in fighting back against debt collector harassment and protecting themselves against wage garnishment. Contact us now to see if we can help you as well!

Please call 952-361-5556 now or fill out our Free Case Evaluation Form and one of our attorneys handling Debt Collector Harassment can evaluate your case. If we agree to handle your case, our attorney fees will be FREE to you and will be paid for by Convergent Outsourcing Inc.

What Should I Do If Convergent Outsourcing Inc Contacts Me? How Do I Stop Convergent From Harassing Me?

The first step is to determine if Convergent Outsourcing is in violation of your rights. Please refer to the following list:
  • Convergent Outsourcing Inc is contacting you about about a debt which is not yours, or a debt amount which is more than you owe
  • Convergent is unable to prove that the debt is owed by you
  • Convergent is not authorized by the original creditor to collect the debt
  • Convergent is making automated robocalls to your phone in order to collect
  • Convergent is using inappropriate language, or trying to intimidate you.
  • Convergent is accusing you of criminal behavior, or threatening to arrest you.
  • Convergent is threatening you with negative credit reporting, lawsuit, or violence
  • Convergent is calling you at work, or calling your friends, coworkers, and neighbors
  • Convergent is calling you before 8 a.m. or after 9 p.m.
  • Convergent is calling you many times per week

If any of the above applies to your situation, our attorneys can help! Tarshish Cody PLC represents consumers experiencing harassment from debt collectors like Convergent Resources, Inc, and our attorneys are experienced in protecting your legal rights. If Convergent Outsourcing is in violation of the FDCPA, we can not only make the debt collection calls stop, but our attorneys can sue Convergent and recover up to $1,000 in statutory damages for your FDCPA claim. Furthermore, Convergent would be required to pay your attorney fees and court costs.

Please call 952-361-5556 now or fill out our Free Case Evaluation Form and one of our attorneys handling Debt Collector Harassment can evaluate your case at no charge to you.

Is Your Law Firm Able To Assist Me In Filing A No Fee Lawsuit Against Convergent Outsourcing Inc?

If you are being harassed by Convergent, we can help! The attorneys at Tarshish Cody PLC have filed many lawsuits against debt collectors like Convergent Outsourcing who are in violation of the FDCPA. In total, our clients have been awarded hundreds of thousands of dollars via these lawsuits.

What Do Our Clients Say?

“[Tarshish Cody PLC] helped us win a settlement from an aggressive debt collection company. [The law firm] was very professional and explained the process and the plan of action. We really didn’t have to do anything. Settlement was reached in a short amount of time. We recommend [Tarshish Cody PLC] to anyone seeking settlement from a debt collection company.”

“[Tarshish Cody PLC] won my case for me against the collection agency that was garnishing my wages. I was really stressed out & embarrassed about my situation, but [Tarshish Cody PLC] successfully sued [the collection agency] & they backed down; we settled out of court, they paid me my damage reward & stopped all garnishments. [Tarshish Cody PLC] went above & beyond for me & when I needed a competent professional who could deliver & be trusted, [Tarshish Cody PLC] was the law firm I needed.”

Can You Help Me Remove A Convergent Outsourcing Inc Account from My Credit Report?

Yes we are able to assist with this. Contact us now to learn more.

Convergent Outsourcing Inc Contact Info

Convergent Outsourcing, Inc.

800 SW 39th Street
Renton, WA 98057
Phone: (800) 444-8485

Convergent Outsourcing Telephone Numbers

In trying to reach customers, Convergent calls from a multitude of phone numbers. Here is list of phone numbers from which consumers have reported getting calls from Convergent Outsourcing Inc, pertaining to debt collection:


How We Can Help

  • Stop The Harassment: All debt collection calls stop once you’ve retained Tarshish Cody, PLC.
  • Get up to $1,000: We can Sue and Recover up to $1,000 in statutory damages for your FDCPA claim
  • 100% Free Legal Assistance: Harassing Debt Collectors must pay our fees in FDCPA claims.

Tarshish Cody PLC represents consumers experiencing harassment from debt collectors like Convergent Outsourcing Inc and our attorneys are experienced in protecting your legal rights. Our law firm understands how difficult it is for consumers who fall behind on bills, when pressured by harassment that is illegal and needs to cease. Dealing with harassment is a positive step in the process of managing your late payments or debt. Our attorneys can discuss remedies such as debt consolidation, short sales, bankruptcy, and more, but most importantly, we can get the harassment to stop.

Please call 952-361-5556 now or fill out our Free Case Evaluation Form and one of our attorneys handling Debt Collector Harassment can evaluate your case.

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